Privacy Policy
Last Updated: 09-30-2024
This Privacy Policy describes how myaudiosupplies.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is considered "Personal Information." Below is a list of what Personal Information we collect and why.
Device Information
- Examples of Personal Information Collected: Version of web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
- Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purpose: Shared with our processor Shopify.
Order Information
- Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of Collection: To provide products or services to you, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services (in line with your preferences).
- Source of Collection: Collected from you.
- Disclosure for Business Purpose: Shared with our processor Shopify and SMS marketing service providers like Klaviyo.
Customer Support Information
- Examples of Personal Information Collected: Any information you choose to provide.
- Purpose of Collection: To provide customer support.
- Source of Collection: Collected from you.
- Disclosure for Business Purpose: Not applicable.
SMS Marketing Information
- Examples of Personal Information Collected: Phone number, name, and purchase history.
- Purpose of Collection: To send you SMS marketing messages, order updates, and promotional offers.
- Source of Collection: Collected from you when you opt-in to receive SMS communications.
- Disclosure for Business Purpose: Shared with our SMS marketing service provider, Klaviyo.
Minors
The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use Klaviyo for SMS marketing communications. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy-notice.
- We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:
- We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with our partners through cookies or similar technologies.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt-Out of Targeted Advertising
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info.
Using Personal Information
We use your personal information to provide our services to you, which include offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.
With your permission, we may send you emails and text messages about our store, new products, and other updates.
Lawful Basis
If you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent.
- The performance of the contract between you and the Site.
- Compliance with our legal obligations.
- To protect your vital interests.
- To perform a task carried out in the public interest.
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you request us to erase this information.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making when it has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access, correct, update, or erase your Personal Information. To exercise these rights, please contact us using the contact information below.
Your Personal Information will be processed initially in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us using the information below.
SMS Marketing
By consenting to receive SMS marketing from My Audio Supplies, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) at the phone number you provided. Consent is not a condition of any purchase. Message frequency varies.
Information Collected: We collect your phone number, name, and purchase history when you opt-in to receive SMS messages.
Use of Information: The information collected will be used to send you updates, promotional offers, order notifications, and other marketing communications.
Opt-Out Instructions: You can opt-out at any time by replying "STOP" to any of our messages or contacting us at support@myaudiosupplies.com. Message and data rates may apply.
Data Protection: We value your privacy and information security. We implement appropriate measures to protect your data through this Privacy Policy.
Third-Party Sharing: We may share your information with our SMS marketing service provider, Klaviyo, to deliver messages to you.
Disclaimer: We are not responsible for any delays or failures in the receipt of any SMS messages. Delivery is subject to effective transmission from your network operator and may be affected by factors beyond our control.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with admin access. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
You can control and manage cookies through your browser settings. Removing or blocking cookies may impact your user experience.
Do Not Track
Please note that we do not alter our Site's data collection and usage practices when we detect a Do Not Track signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Information
Legal Business Name: Mowry Digital Enterprise LLC
Phone: (440) 305-5197
Email: support@myaudiosupplies.com
Business Address: 1284 W Rangeview Cir Bloomington, IN 47403
Business Hours: Monday - Friday 9 AM - 5 PM Eastern Standard Time (EST)